Moving Materials
A guide to contemporary logistics management for libraries. It teaches the impact of pricing on delivery services; managing in-house delivery systems; and, the value of outsourcing physical delivery to a carrier service.After that, the second type of training explains the nitty-gritty of how to interact with the specific courier service. ... Most of these training materials are simple written procedures that outline specific tasks step by step. Written instructions of ... Special mention should be made of customer service training for frontline courier staff.
| Title | : | Moving Materials |
| Author | : | Valerie Horton |
| Publisher | : | American Library Association - 2010 |
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